customers are people.”
(Chairman Emeritus of Neiman Marcus)
Service Magic is for people and businesses that rely on customers
for success. This magical session will
teach you secrets that we can apply immediately. Customers
are relationships, and the best relationships are returning
customers and customers who refer business to us.
a Customer Service ACE:
Attitude + Communication = Excellence.
Service is Relationships, Relationships are all about Communication,
and Communication is based on
Listening skills, Communication skills, Telephone skills,
Conflict Management skills.
Service is everyone’s business. Make it your business.
Solarzar at: 831-384-6135
©2003, Solarzar Steven Dellaporta. All Rights Reserved.
"Magic-4-Life" is a trademark name protected under the trademark laws
of the State of California and the United States.
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